Selene Finance has an overall rating of 2.8 out of 5, based on over 60 reviews left anonymously by employees. Selene Finance LP is dedicated to helping our homeowners preserve and maintain their investment. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. ( 5.375% I have ) I also made sure not to foreclose my house. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. Seeing all these comments though.. I've been in "negotiations" with them for over 2 years. I am the lady that has lived in my home 32 years paid $46,000.00 and now owe 51,000. Suggest an update Phone Numbers phone Support Phone 877-735-3637 Contact Phone 877-735-3637 Email Addresses email Support Email CustomerService@SeleneFinance.com open_in_new Locations place HQ Address 9990 Richmond Ave Ste 400 Houston , TX 77042 Selene finance is a private company based in Chicago. When I called Selene to ask why they were trying to take all this money from me, the individual i spoke to was extrememly rude and huffed in aggravation, and even mumbled ### at one point. I don't see any option for automatic monthly withdrawal. And because Selene is not an FHA lender, these loans are not eligible for the government's short re-fi program. I paid Rushmore Loan Management more money than Selene is giving my credit for. Loosing the hearing I ended up paying over 65000.00 to save my home. I guess I should Hate Bank of America for selling my mortgage to them, SELENE very very unprofessional. I finally got a "back up" number from the complaints department. Now here it is 2022, we're $35,000 in the arrears. I owe very little and am worried that somehow they will pull a fast one once my case is released within the last 12 months. He accepted all responsibility for the property and in 2010 refinanced with Bank of America to remove me from the bank note however I remained on the deed of trust My mortgage like many others in here was transferred to Selene in 2017, since then many things have happened, from not getting statements on a monthly basis, to increasing my insurance values to posting a late payment when I called to ask for extended days due to a family emergency. BBB. Selene Finance, LP (trading name, 2008-01-31 - ) Selene (trading name, 2021-03-05 - ) Agent Name Corporation Service Company d/b/a CSC-Lawyers Incorporating Service Company Agent Address 211 E. 7th Street Suite 620, Austin, TX, 78701, USA Directors / Officers. Selene finances is well-known as one of the best and most successful companies in the business of financing properties. Per the divorce agreement he decided to retain the home and wait to sell it due to the market at the time. It pains me that you have fallen victim to the illegal, unfair, deceptive and abusive acts and practices of Selene but I commend you for stating then sharing your grief with Selene and other customers in order to assert your consumer and constitutional rights! Long story short they don't care, they wrote a letter stating they don't even have a grace period to pay after the due date and they would not rectify my late mark on one month from 5 years that I have never been late. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Address: 100 Grove Rd #6, Thorofare, NJ 08086. 4b. I have been in my home making on time payments since 2008. Selene Finance has added over $8000 in Corporate Advance Balance Fees since taking over my mortgage in March, 2019. A grace period usually occurs between the end of a billing cycle and the date your fee is due. SELENE is a trademark of Selene Finance LP. I let them know I had filled out all the paperwork for forbearance already or loan modification. Days later, they emailed me a reinstatement quote for a wrong person, Elizabeth in NY. In addition to their legal backgrounds, they also have extensive experience in commercial real estate, including properties that they purchased and properties that they financed. After the lawsuit, Selene finance offered to settle the claims for only about one third of the total. Can someone please help me!! A full-service residential mortgage loan servicer with proven loss mitigation strategies to preserve homeownership. It has added a lot of stress and as of today I am shopping around to refiGOOD LUCK TO ANYONE THAT STAYS! I had no choice 4 years ago other than to file chapter 13. Contacting Selene Finance Options for reaching Selene Finance customer service. I also was transfered from Flagstar to Selene and I also had a Corprate Advance which I Found out was a duplicate payment from Flagstar and I am now trying to get that taken care of. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. I was offered 10K to move out, known as "cash for keys", I declined it. When I called I was told to identify myself and ask why. Same here. This happened six different times. All the representatives I talked told me they wont foreclose. Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. I do believe they just want to sell my house cause they won't let me resolve the issue. We reviewed your complaints on the show today if you would like to listen, visit www.TheDailyComplaint.com. I want to join in a class action with others..selene are absolute crooks, Having similar issues. Houston Texas It was verbal. I hope when someone they screwed over finds out they have a terminal disease they pack themselves up good and go to a Selene office and goes out with a bang. Selene Finance Class Action Lawsuit. Not evicted yet but it is coming!! something I do want to do.when I call they talk as if I called a church soooo nice. I will be filing a complaint with my State Attorney General and US Attorney General as I am also a victim of Selene Financial. There are different types of grace periods, including those for mortgages, car loans, credit cards, student loans, and health insurance. I am 60 years old!! Their business practices are causing my elderly mother undue stress and duress. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. Been with Flagstar Bank for 5+ years, never had a problem and received the letter from Flagstar that my mortgage has been sold. Selene Finance. Is anyone being contacted? Selene Finance is a non bank mortgage servicer, essentially a debt collector. On March 17, 2021 the final payment was made on the above noted property. Popular Searches. Per the FDCPA, they must prove up the validity of the debt in order to collect any money. Starting on Jan. 16th I started getting harrassing phone calls and letters in the mail about making my payment and was I in financial trouble. I will be taking extra care to get my payments to them, and may bump them up to get my house paid for in advance. I have been trying for modification since January 2019. I was under forbearance with my old mortgage company. B. billybob57 of Milwaukee, US. Selene's Reg AB report for the year ended Dec. 31, 2019 contained minor findings that were remediated. We have an excellent credit rating and have never been late on our mortgage payments. I had to pay my bank to stop them from being able to take ANYTHING out of my account ever again. The Selene finance class action lawsuit is an opportunity to obtain compensation for those who have become victims of fraudulent settlement loans that were not offered at all. For details on how Selene Finance LP can help you with your mortgage payments after a disaster, please call us at (877) 768-3759. Contact me please. Maybe then Selene will wake up and smell the coffee! Employee (Former Employee) - Dallas, TX - October 15, 2022. Featured review. So we can continue to pay an obscene amount of money each month for a home we'll never own, or walk away and live with the consequences of a foreclosure, which is ridiculous because we can afford a normal mortgage payment. Try to find a lawyer that specializes in representing banks in foreclosers, that's what I've got and he knows ALL THE TRICKS! I honestly feel that they are just giving me the runaround. They did the same to us. Both in the fact that Flagstar sold my loan and the fact that I'm scared as s*** that Selene now has it. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This case was filed in U.S. District Courts, Nevada District. Additionally, they no longer answer the phone. Company Number 6147241-0181 Status Active Incorporation Date 10 March 2006 (almost 17 years ago) Company Type Limited Partnership - Foreign Jurisdiction Utah (US) Branch Branch of SELENE FINANCE LP (Delaware (US)) Registered Address. I had to file a chapter 13 also to save my house. Good luck! And violating a chapter 7 discharge Rushmore loan management did. Because Selene Finance mess my accounts so badly for a year and half telling me loan modification is in process later demanded all the funds and threatened to take over my property including deed. clicking here. 1 0 obj You can not continue to do business like this and not bring attention to yourselves. Since they are a debt collector, they must abide by the FDCPA. The amount of time varies depending on the lender and other factors, but in most circumstances, a lender usually permits a borrower 15 days from the due date. My wife and I recently cured a debt with Selene Finance for $14,500 in May 2018 . I am worried about dealing with Selene Finance because of all the forums I have seen about it. This is the kind of crap that pisses me off. Selene Finace are crooks. Im a victim of Selene finance. Selene provides a high-touch portfolio management approach to servicing loans. SELENE DOES NOT CARE ABOUT THEIR CUSTOMERS. Contact Information. Yikes thanks for all taking the time to write and vent. Was also told they would do a new escrow analysis. This comment was posted by a verified customer. Selene instead applies that amount to my next months payment, contrary to my loan agreement. <>>> At best Selene is a poorly run company. I sent selene 2500.00 on 12/1, and on 12/6/16 I called them to confirm receipt and to let them know of another payment in the amount of 2386.00 Im leaving this complaint about Selen with the hope that one person will not have to go through what I went through. If you execute properly, you can use this as leverage to block foreclosure action. 3 0 obj 207 E. Canyon St., Colfax, WA 99111 Get Contact Info for All Departments Selene Finance LP Org Chart Joe Davila President and Chief Executive Officer 7 We received a letter from them saying it was denied and they were still moving ahead with foreclosure. Forged me to modification but I didnt sign. Desired outcome: I hope there is a class action suit on this company, But I doubt it will happen. I just wanted to reach out because Ive really been enjoying your writing., Please help!! xZmona?h}'@rqQAhGMD9n}gfIKqI?%zun."y*Ks{g-X/v^fD`mn9isLI :@ wq+[wR/xb24##51:j,QW!!pmH.bS';&ixE 0/|_f O"R@,Ev!m\R0~.Ry+=>K.B?GfwHt$w',H(D_K"~JZXJ.a6CO|@2&..WGXFcuiDwx w`fzcC[[f_gp,M^Ogq[.P^$;GjW+y;b]%]VfD7*Di:cCt1\h;4V:cquAIKMnr.qQ Resolve issues and transfer my loan to a different mortgage servicing company, Celine took over my loan back in March. Hi all, They have never found my Jan. payment. I also suggest hiring an attorney, mine has helped tremendously. Fitch does not publicly rate Selene Holdings, LLP's credit and financial strength. Find top employees, contact details and business statistics at RocketReach. Contact please. Instead, they demanded that the borrower must pay an upfront fee to the company before the bank offers to negotiate a loan modification. Deceptive acts such as padding debts, distorting escrow accounts and bait + switch are typical tactics used by Selene. Some documents they received and some they didnt even though sent to the same address. Selene Finance LP has unscrupulous and deceptive practices. By this point I had had enough of Selene and we went to my bank to refinance. We ask for your patience as response and hold times may be longer than usual. So I call Selene and I am told the lender was no longer willing to work with me my only option was to pay a full payment plus another half payment to catch up on the payment I had missed less than 15 days before, so February 2018 I managed to scrape up enough for the 1st payment at almost $1300. During this period, no . Selene is a Standard & Poors, Moodys and Fitch rated Prime, Subprime and Special Servicer for Wall Street, Private Equity, REITs and GSEs. The Ford Fusion has been a popular vehicle among truck drivers. I am in the same situation - stuck on the never ending remodification treadmill. Choose My Signature. The lawsuit filed against Selene finance alleged that the company had misled borrowers and caused them to believe that they could qualify for a loan modification, when they really couldnt. Hello! I will pay my mortgage and you will never get my home. While I am sorry for the abuse that you all have suffered at the hands of Selene, it is not surprising as we have the unfortunate pleasure of dealing with Selene Finance in the past and they are anything but compliant with consumer rights laws and regulations as evidenced by your complaints above. It mailed on the 7th. Their customer service is awful & they will hound you horribly if you do not pay your mortgage on time. Imagine that. It is rediculous the extremes the banks that we bailed out will go to, to defraud us some more with no conscquences,., I may give a try again anyone have there min #???? Call me. Well, I can promise you, I have RUN THEM THROUGH THE RINGER. 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selene finance grace period