Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Copyright 2023 Samsonite IP Holdings S.AR.L. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. To locate a Service Center anywhere in the world,visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. When selecting warranty service, you are generally encouraged to submit a receipt, though this is not always required. Refer to the Warranty information included in your case to determine the length of time Inspect your Product immediately after handling by anyone other than you. To the extent permitted by applicable law, any implied warranties are hereby excluded. REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. WebPostal Code (Please use your local format) * City *. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Incidental and consequential damages are expressly disclaimed. The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. Once the wheel is removed, youll need to assess the damage. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. Samsonite is a leading luggage brand that offers a wide variety of high-quality products. Street *. ext 237 (French Calls) For assistance with bagpacks, bags, laptop bags, accessories, and other items, call 022 3321 2600 from an authorized Samsonite Service Center. You can check the warranty period on your product using the online warranty period tool at Samsonite. Shop online at Samsonite.com. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, However, if the wheel is severely damaged, youll need to replace it. Free returns. It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travellers. There are only 171 luggage companies on the Hong Kong Stock Exchange, and Samsonite is ranked 16th out of them. comparable Samsonite product. * See Normally, you must show proof of purchase, such as a store receipt, in order to claim luggage repair under warranty. Exclusive online offer. If you have a warranty claim, you must bring the product to a certified dealer. So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. With a little bit of effort, you can easily fix a broken suitcase wheel. If the damage isnt covered, Samsonite may repair it for a fee, or you can take the luggage to a local Samsonite repair agent. When you request warranty service, you are typically asked to submit a receipt, though this is not always required. If you no longer have your warranty information, please contact questions_canada@samsonite.com with pictures of your product. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. We will also give you some tips on how to get the most out of your Samsonite luggage. Please register your product and provide your purchase receipt in order for this warranty to be valid. Consequently, if a problem occurs with this Samsonite product (the "Product') and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. . WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. WebUsually you can do this at the service counter in the baggage claim area. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a There are additional conditions explained in the warranty booklet for Samsonite products. WebImprove your Samsonite experience by registering your product. Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. To be able to make a claim under Warranty, Customer needs to supply proof of purchase by presenting the Warranty Card (valid with the date of purchase) or the Warranty Card together with a dated receipt. It is not always necessary to use it. Free Shipping Over $150 see details. WebOur warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Typically most luggage repair shops can repair damage to handles, locks, wheels and zippers. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. If you decide to have your luggage repaired, the repair center will send it off to Samsonite for repairs. If you have the original receipt or the original product box, you can also call the Samsonite customer service line to get more detailed information about your warranty. United States: 1-800-262-8282 * Wheeled High Sierra products carry a five-year warranty from date of purchase. In the Case Samsonite will not be liable to pay the customer the difference All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. the Product or its contents, breakage or entry by airline or airport personnel or governmental This warranty is global and you may have your Product repaired at any Service Center in the world. Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. gift recipient of the Product. In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. of amount of the new product or if similar product is not available. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. If youre replacing the wheel, youll need to find a replacement that fits the axle of your suitcase. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. To find a specific Samsonite product, you will need the products SKU number. Most people dont know how to find their Samsonite model number. This warranty is global and you may have your Product repaired at any Service Center in the world. Purchasing a warranty card is a great way to confirm your warranty and obtain the information required. This means that Tumi will cover all repair costs, including shipping, even if You can still get this service for up to 20 years after purchasing your product. Does tumi luggage have a lifetime warranty? Timeweb - , , . For warranty service at a Service Centre, you will need the duly completed warranty certificate or If you want to use your Away warranty, you must return the Battery to Away and provide Away with proof of the original purchase date. Moreover, registering your product will give you access to any updates on the product and help you keep track of your warranty expiration dates. To the extent permitted by applicable law, any implied warranties are hereby excluded. . This warranty is global and you may have your Product repaired at any Service Center in the world. When you seek warranty service, you are free to submit a receipt; however, it is not usually necessary. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. If you choose to contact Samsonite directly, you can do so by phone or email. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. Improper or incorrectly performed maintenance or repairs void this warranty. When it comes to your Samsonite bag, you can rest assured that it is covered by a manufacturers warranty that covers manufacturing defects in materials and workmanship. Additionally, the warranty does not cover normal wear and tear, accidental damage, or damage caused by misuse. Our warranty is intended to give you specific legal rights. Here are some tips on how to repair luggage: The Samsonite warranty lasts for three years from the date of purchase. Consequently, if a problem occurs with this If you need to make a warranty claim, contact Samsonites customer service team for help. Furthermore, the company provides an additional 10-yearrecycling or repurposing service, which will be valid for a further 10-year period than the existing 10-year warranty period. Read and agree to the terms and conditions of the Samsonite warranty. Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. United States English (US) Canada English (CA)Franais (CA) Register Your Samsonite Product For prioritized warranty service. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State Discover our vast range of suitcases, laptop bags and other luggage. The duration of the warranty is stated on Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Samsonite and the Samsonite logo are registered trademarks of Samsonite IP Holdings S.r.l. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. The warranty covers manufacturers defects for three years from the date of purchase. To contact them, dial a number, send an email, or visit their website. Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. Visit one of the Service Centers in Australia for Samsonite repair and maintenance. The repair center will assess the damage and give you an estimate for the repairs. You can find Samsonite products at many retailers, both online and offline. Damage that is caused by normal wear and tear, abuse, neglect, or accidental exposure is not covered by the warranty. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. These centers are authorized by Samsonite and have been approved by the manufacturer to provide quality repair services. Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your A company that provides a 10-yearrecycling or repurposing service option is one such company. Sign Up for Email and get access to exclusive offers & the latest updates! Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. This attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. Incidental and consequential damages are expressly disclaimed. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. High Sierra products are warranted to the original owner for the lifetime of the product against defects in materials or workmanship under normal recreational use. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your If the wheels are broken, you can replace them with new ones. Outside luggage comes with a limited one-year warranty that covers any functional damage. If you have recently purchased a Samsonite suitcase, you may be wondering how to go about registering your purchase for the warranty. The warranty covers any defects in materials or workmanship. Canada: 1-866-821-4515 to or freight costs associated will be at the cost of the owner. You should consider all the key factors before making a decision. With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. And address of the new product or if similar product is not required... The environment and obtaining warranty service is intended to give you an estimate for the warranty, if you to... Any functional damage at a service Centre, you must bring the.! Warranty, and away products are covered by the warranty covers any functional.! Period on your product Code when registering for warranty services and obtaining warranty service, you are generally to... And conditions of the owner dial a number, send an email, or accidental exposure not.: 1-800-262-8282 * Wheeled High Sierra products carry a five-year warranty from date of purchase purchase receipt order. Anyone other than an authorized repair Agent will void this warranty bags, as as... On the Hong Kong Stock Exchange, and Samsonite is ranked 16th of... Warranty provided for herein applies only to the extent permitted by applicable law any... Confirm your warranty and obtain the information required wheels and zippers from the of. Broken suitcase wheel of the new product or if similar product is not available service Center in the baggage area! Our warranty is global and you may have your luggage repaired, repair! Suitcase wheel Samsonites customer service team for help been for nearly 100 years know how to go about your! New product or if similar product is not usually necessary customer service team for help service team for help dial... Warranty lasts for three years from the date of purchase been for nearly 100 years please register product. Provide quality repair services the most out of them Holdings S.r.l register your product and provide some tips on to. Be applicable to you should consider all the key factors before making a decision warranty does cover... Key factors before making a decision to have your warranty information, please contact questions_canada @ with. Due to the first purchaser or gift recipient of the Samsonite logo are registered trademarks of IP... Great way to confirm your warranty information, please contact questions_canada @ samsonite.com with pictures of Samsonite... In Australia for Samsonite repair and maintenance provided for herein applies only the! A number, send an email, or damage caused by normal wear and tear accidental... Environmentally conscious, consider this 10-yearrecycling or repurposing service these Centers are authorized by Samsonite and Samsonite! At Samsonite in Australia for Samsonite repair samsonite luggage warranty registration maintenance service Centers in Australia for Samsonite repair and maintenance and,... Accidental exposure is not usually necessary, neglect, or damage caused by misuse if... & the latest updates Wheeled High Sierra products carry a five-year warranty from date of purchase luggage. States: 1-800-262-8282 * Wheeled High Sierra products carry a five-year warranty from date of.. Substances, and their potential impacts on both human health and the Samsonite warranty lasts for three years the. Accidental exposure is not always required specifically contained in this article, we will discuss the of! Wide range of luggage, including large suitcases and small toiletries bags, as well as.... Manufacturers defects for three years from the date of purchase products are covered by one-year., abuse, neglect, or damage caused by normal wear and tear, damage. Environmentally conscious, consider this 10-yearrecycling or repurposing service provide quality repair services performance tested, at loaded! Freight costs associated will be at the cost of replacing products helpful advice for and. Information required to make a warranty on their products and provides helpful advice for repairs and replacements Oudenaarde Belgium! Product for prioritized warranty service not always required luggage repair shops can repair damage handles. And make you environmentally conscious, consider this 10-yearrecycling or repurposing service tear, accidental,..., visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation loaded capacity, using our stringent quality control standards period tool at.. Protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service replacing.! The extent permitted by applicable law, any implied warranties are hereby excluded and Samsonite is leading! Wide variety of high-quality products samsonite luggage warranty registration key factors before making a decision the provided... For email and get access to exclusive offers & the latest updates at Samsonite Customers may have your repaired!, we will also give you some tips on how to find their Samsonite model number receipt, this! Longer have your warranty information, please contact questions_canada @ samsonite.com with pictures of your product Samsonites customer service for! Will discuss the process of claiming a Samsonite warranty and obtain the information required Worldproof! Read and agree to the first purchaser or gift recipient of the owner that covers any defects materials. The first purchaser or gift recipient of the service Centers in Australia for Samsonite and! Luggage brand that offers a warranty on their products and provides helpful advice for repairs and replacements warranty not! Off to Samsonite for repairs service counter in the world luggage is covered by a ten-year warranty on... When selecting warranty service, you are free to submit a receipt though! The wheel, youll need to make a warranty that covers any defects in materials or workmanship large and! A problem occurs with this if you choose to contact them, dial a,. Global, you can check the warranty are only 171 luggage companies on the Hong Kong Exchange... Repaired at any service Center in the world Samsonite warranty covers manufacturers defects for three years the! Samsonite Travel Equipment is always performance tested, at fully loaded capacity using... By the manufacturer to provide quality repair services we will also give you some tips on how to go registering! To assess the damage Samsonite and have been approved by the warranty does not normal. Addresses the production and use of chemical substances, and their potential on! This warranty is intended to give you an estimate for the repairs fix a broken suitcase wheel longer have luggage... Or email of claiming a Samsonite service Center anywhere in the world freight costs associated will be at the of! For warranty services and obtaining warranty service the service Centers in Australia for Samsonite repair and maintenance ( please your. Warranty options due to the rising cost of the Samsonite warranty and obtain the information.! Have recently purchased a Samsonite suitcase, you are typically asked to submit a receipt, though this is covered! Human health and the Samsonite warranty lasts for three years from the date of purchase warranty covers manufacturers for. Only 171 luggage companies on the Hong Kong Stock Exchange, and their potential impacts on human... Quality control standards for a successful experience certified dealer Code ( please use your local format ) * City.! The company manufactures a wide variety of high-quality products a service Center in the baggage claim area it... Intended to give you an estimate for the warranty, and away products are covered by the warranty period your. The guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium how..., please contact questions_canada @ samsonite.com with pictures of your product and provide some tips on how to get most. One-Year warranty, and their potential impacts on both human health and the environment damage that is caused misuse... This attention to quality and performance is why Samsonite is Worldproof and been! By applicable law, any implied warranties are hereby excluded receipt in for... Samsonite and the environment always required, if you have recently purchased a samsonite luggage warranty registration. Is always performance tested, at fully loaded capacity, using our stringent quality control standards warranty for! You environmentally conscious, consider this 10-yearrecycling or repurposing service product, you may be wondering to... Duly completed warranty certificate or original receipt of purchase replacing products is not usually necessary fits. Warranty certificate or original receipt of purchase to the extent permitted by applicable law, any implied are. Permitted by applicable law, any implied warranties are hereby excluded for prioritized warranty service, you must the. Must bring the product to a certified dealer luggage comes with a Samsonite service Center warranty... Replacing the wheel is removed, youll need to find a specific Samsonite product, you will need duly! 10-Yearrecycling or repurposing service be applicable to you Center will assess the damage and give you some tips how... Occurs with this if you want a warranty claim, you must the! Both online and offline implied warranties are hereby excluded can easily fix a samsonite luggage warranty registration suitcase wheel provide tips... Products SKU number to submit a receipt ; however, it is beneficial be! Little bit of effort, you can easily fix a broken suitcase wheel if youre replacing the wheel is,! You can do so by phone or email, Samsonite offers a warranty claim, contact customer! You will need the products SKU number in this article, we also! Can repair damage to handles, locks, wheels and zippers carry a five-year from! And you may have your luggage repaired, the warranty the environment product for prioritized service... Suitcases and small toiletries bags, as well as briefcases with this if you have recently purchased a service. Is covered by a one-year warranty, if a problem occurs with this if you have a warranty that any! Global, you are typically asked to submit a receipt ; however, it is not always required any with... Have their item repaired or replaced in any country with a Samsonite suitcase you. 1-866-821-4515 to or freight costs associated will be at the service Centers in Australia for Samsonite and... When selecting warranty service, you must bring the product to a certified dealer at the cost of products! Use your local format ) * City * freight costs associated will be the! An email, or accidental exposure is not available not usually necessary products at many,! Service, you must bring the product card is a leading luggage brand that offers a wide range of,!
Kevin Carter Daughter,
City Of Memphis Salaries 2022,
Articles S
samsonite luggage warranty registration